About ProtoFlex
About Us
The team behind InfoFlex, now building the next generation of NHS digital pathway software.
Our Story
Overview
ProtoFlex is the next generation of NHS pathway software, founded by the original InfoFlex team — the people who built and ran InfoFlex across 130+ NHS Trusts over two decades at CIMS. ProtoFlex is a new company and a new product, built from the ground up with modern architecture. It brings personalisation and seamlessly connected care to patient journeys across all settings, designed to transform experiences in health and social care services by bringing together patients and care professionals within a unified digital health ecosystem.
Starting with a focus on underserved rare and chronic diseases, it helps to streamline complex pathways leading to more efficient care and better patient outcomes. Its leadership includes a combination of highly experienced experts in healthcare tech solutions who collectively formed ProtoFlex in February 2024.
Why We Exist
Our Mission
Our mission is to improve patient care by enhancing clinical outcomes and fostering collaboration among care professionals and patients to the benefit of all.
Why we do it
Care systems are struggling to support patients with increasingly complex conditions, with pathways that span many years of treatment and multiple organisations.
How we do it
A modular digital pathway platform that empowers patients, clinicians and administrators to improve patient care and outcomes. A digital platform that can model complex pathways with the power to enable clinicians and patients to tailor treatment protocols to the needs of each individual.
What value do we bring
An expert team of healthcare technologists with a passion for delivering exceptional solutions that are accessible to all service users.
The People
Our Team
The leadership team at ProtoFlex brings a unique depth of experience, with a proven track record of success spanning decades in digital healthcare.
Marc Warburton
Managing Director
Marc has worked in the healthcare sector since the mid 80's: starting in cancer research at the Marie Curie Research Wing, Mount Vernon Hospital, Northwood, he then spent time as the IT Manager at Harefield Hospital. Setting up CIMS Ltd in 1995, he launched InfoFlex — supporting clinicians in over 130 NHS Trusts.
As CEO of CIMS Ltd for 25 years, Marc was passionate about supporting clinicians in their patient care processes and now, as ProtoFlex Ltd's MD, he is continuing to drive the development of innovative solutions that will help health and social care sectors, using the latest technologies to bring together patients, clinicians and carers into a truly integrated care environment.
Chris Williams
R&D Director
Chris brings extensive experience in software development and technical leadership. He has a proven track record of delivering effective systems across various sectors, including healthcare, insurance, and agriculture.
Before co-founding ProtoFlex, Chris spent over a decade as a Senior Developer and Technical Lead at Chameleon Information Management Services Ltd (CIMS), where he spearheaded the development of their web capabilities. After CIMS was acquired by Civica, he advanced to InfoFlex Development Manager within their Health & Care division, leading teams in both the UK and India and playing a key role in product strategy and architecture.
At ProtoFlex, Chris is leading the design and development of a new digital pathway platform leveraging Azure, AI, and health and social care APIs.
Alex Warburton
Product Director
Alex has built his career in healthcare technology, developing a deep understanding of how software can support clinicians and improve patient outcomes. His experience spans product ownership, solution design, and customer collaboration, with a strong focus on turning complex requirements into practical, user-friendly systems.
Prior to ProtoFlex, Alex spent 9 years with the InfoFlex team, working across IBD, cancer care, Single Queue Diagnostics, patient portals, and remote monitoring. He went on to become Product Owner for InfoFlex, guiding its development and working with customers to ensure it met evolving clinical needs.
At ProtoFlex, Alex is focussed on shaping a new generation of digital solutions that are practical, reliable, and designed around the real-world needs of healthcare providers and patients.
Dr John Nye
Operations Director
John is an established healthcare technology professional with over three decades of high-level experience in the digital healthcare sector. After gaining his PhD, John moved away from High-Energy Physics and brought his scientific and technical research expertise to clinical software.
At InfoFlex, John served as R&D Director, where he played a lead role in product design and development. His expertise was particularly evident in creating innovative solutions that addressed one of healthcare's most persistent challenges: integrating data from disparate health systems.
Building on his extensive experience, John co-founded ProtoFlex, where he currently serves as Operations Director, continuing to drive technological advancements aimed at improving patient outcomes and enhancing the efficiency of healthcare delivery systems.
Working With Us
From First Conversation to Live Service
Every ProtoFlex engagement is led by a dedicated design consultant. We configure around your processes, run a proven three-phase design review, and stay engaged after go-live — without locking you into a contract for something that isn't working.
How We Work