Patient Feedback is Only Useful if You Can Act on It. Is Your Software Agile Enough to Keep Up?
Patient engagement is often a missed opportunity. While many platforms offer patient portals, they are usually "one-size-fits-all" and the data doesn't integrate in to the systems clinical teams are using. A patient managing Sickle Cell has very different needs—and generates very different data—than a patient in post-operative recovery.
At ProtoFlex, we believe the "Digital Handshake" only works when the pathway is configured to the specific condition and your local clinical protocols.
Not Just a Portal, a Configurable Engine
Using ProtoFlex, clinical leads don't just "turn on" a patient portal; they design exactly how patient feedback triggers clinical action:
- • Define the Data: You choose exactly which PROMs (Patient-Reported Outcome Measures) matter for your specific cohort.
- • Set the Thresholds: You configure the "red flags." You decide exactly what level of symptom change should trigger an alert based on your local safety protocols.
- • Direct the Workflow: When a patient logs a concern in ProtoFlex Engage, the system routes that alert to the right person on your team — be it a specialist nurse or a consultant — via the ProtoFlex Pulse dashboard.
🔄 Closing the Loop Locally
Because our platform is configurable, it adapts to how your team works. If you update your local protocol for managing a specific condition, you can update the digital pathway in real-time. No waiting for a developer; no "making do" with generic forms.
✓ The Result
A clinical loop that is patient-led but clinician-controlled. You get the right data, at the right time, to make the right local intervention.
For more information or to arrange a full demonstration please contact us using the form below.